Shipping policy

ORDER PROCESSING
Please allow 1-3 days to process your order. Expect an email within 3 business days to let you know your order is on the way!

STORE PICKUP
Not available at this time.

LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 6 miles. If the local delivery option does not show up during checkout, your order is not eligible for local delivery. Same-day delivery is not guaranteed.

When your order is ready for delivery, you will receive an email with real-time tracking information. Local deliveries do not have tracking numbers, as they are hand-delivered.

FLAT RATE SHIPPING
Orders are generally shipped within 1-3 business days using UPS or USPS. Flat rate shipping fee of $7.99 applies to orders shipping to the Domestic United States. We do not ship outside of the United States at this time.

Free shipping is offered for orders that subtotal $55 or more. Estimated delivery time Price Option 1 to 5 business days. To view the estimated UPS shipment map, shipping from 28079, view this link: https://www.ups.com/maps/printerfriendly?loc=en_US&usmDateCalendar=07072024&stype=O&zip=28079.

INTERNATIONAL SHIPPING
We do not offer international shipping at this time.

 REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 7 days after delivery, if the item is unused and in its original condition; original shipping costs are not returned. Return shipping is the responsibility of the buyer.

In the event that your order arrives damaged in any way, please email us within 48-hours of delivery – send your order number and a photo of the item’s condition to hello@sideion.co. If the book has been used, we accept returns on a case-by-case basis depending on the condition of the book's condition/binding and usage amount. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at hello@sidelion.co.